Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from speysoda.com (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including card numbers and any other information of the payment method used), email address, and phone number. We refer to this information as “Order Information”.

When you provide your phone number at checkout, via a sign-up form, or by other means, we may use it to send you transactional or marketing communications, including via SMS. Participation in SMS marketing is optional and consent is not a condition of purchase.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services, including via email or SMS.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site.

The Site uses cookies to help keep track of items you put into your basket, including when you have abandoned your basket. This information may be used to determine when to send basket reminder messages, if you have opted in to receive them.

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use an ecommerce platform to power our online store, payment providers to process transactions, and delivery partners to fulfil your order. We also use analytics providers to help us understand how our customers use the Site.

We do not share or sell SMS opt-in data or consent information with third parties for marketing purposes. SMS data is only used internally or with third-party service providers for the purpose of delivering the requested messages and maintaining compliance with applicable regulations.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising through the ad settings offered by the relevant platforms, including Facebook, Google and Bing, or via the Digital Advertising Alliance's opt-out portal.

Do not track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

If you are a UK or European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a UK or European resident we note that we are processing your information in order to fulfil contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Please also note that your information may be transferred outside of the UK and Europe, including to the United States.

Age of consent

Our Site is intended for those of legal drinking age in their country of residence. We do not knowingly collect personal information from anyone under that age.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@speysoda.com.